Parcel Audit and Management

  • Audit every package at the charge level
  • Gain actionable data that reveals savings opportunities
  • Allocate shipping costs better
  • Gain powerful reporting for vendor management
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The Complete Parcel Audit

Cass parcel auditing services give you complete visibility to the expenses associated with your parcel shipping. For every package you ship, charges and service levels can be audited against agreed-upon rates and terms – flagging every overcharge.

We audit for:

  • Rate, including tiered & incentive discounts, and accessorials
  • Service failure audit and reporting of exceptions
  • Duplicate invoicing at the invoice, package, and package-charge levels
  • Account number
  • Proof of shipment
  • Proof of delivery
  • Violations of guaranteed service agreements
  • Customer specific audit requirements


Audit parcel invoice charges from warehouse to delivery

Information about the package is as important as the package itself.

Frederick W. Smith,
Founder and chairman, FedEx.

Actionable Data

The value of our parcel audit services goes far beyond processing, auditing, and paying your package invoices. We also build a substantial database of your parcel shipment and spend information over time. The result is an extremely powerful view of your shipping activity – by origin, destination, account number, charge type, and more. Our business intelligence tool, CassPort®, allows for powerful custom reporting and multidimensional views. And with interactive dashboards, your data will come to life and be easier than ever to understand.

Dashboards and custom reports will help you identify problem areas such as wasteful spending, account misuse, and problematic trends or spikes in costs  in many cases delivering savings in the tens or hundreds of thousands of dollars on your parcel spend and improving your leverage in contract negotiations with carriers.

parcel management dashboard

parcel audit dashboard

parcel expense management dashboard


Lean on Our Expertise

Parcel audit clients can also take advantage of our Parcel Advisory Services – a structured, annual review that examines surcharges and fees, trends, service selections and failures, audit findings, etc.

During this process, Cass will identify and present potential savings opportunities to you. These business reviews typically result in a meaningful reduction in costs.

parcel consulting services

Clients Achieve Savings and Control

Read our case studies on how we've helped shippers like you gain complete visibility of their parcel spend.

Read Case Studies

Take Full Control of Your Parcel Spend

Let us show you how our parcel audit solution delivers deep savings and complete oversight.

Schedule a meeting