Parcel Audit and Management

Discover how charge-level audits and detailed visibility lead to significant parcel savings.

parcel audit-1

The Complete Parcel Audit

Cass parcel auditing services give you complete visibility of the expenses associated with your parcel shipping. For every package you ship, charges and service levels can be audited against agreed-upon rates and terms – flagging up exactly when you’re being overcharged.

We audit for:

  • Rate, including tiered & incentive discounts, and accessorials
  • Service failure audit and reporting of exceptions
  • Duplicate invoicing at the invoice, package, and package-charge levels
  • Account number
  • Proof of shipment
  • Proof of delivery
  • Violations of guaranteed service agreements
  • Customer specific audit requirements


The Complete Parcel Audit
Actionable Data

Actionable Data

The value of our parcel services goes far beyond processing and auditing your package invoices. We also build a substantial database of parcel shipment and spend information over time. The result is an extremely powerful view of your shipping activity – by origin, destination, account number, charge type, and more. Our business intelligence tool, CassPort®, allows for powerful custom reporting and multidimensional views. And with powerful, interactive dashboards, your data will come to life and be easier than ever to understand.

Dashboards and custom reports will help you identify problem areas such as wasteful spending, account misuse, and problematic trends or spikes in costs  in many cases delivering savings in the tens or hundreds of thousands of dollars on your parcel spend and improving your leverage in contract negotiations with carriers.

Lean on Our Expertise

Parcel audit clients can also take advantage of our Parcel Advisory Services – a structured, annual review of surcharges and fees, audit results, trends, service selections, etc.

During this process, Cass will identify and present potential savings opportunities to you. These business reviews typically deliver a meaningful reduction in costs.

Lean on Our Expertise

Clients Achieve Savings and Control

Read our case studies on how we've helped shippers like you gain complete visibility of their parcel spend.

Case Studies

Ready for Full Visibility of Your Parcel Spend?

Let us show you how our parcel audit and payment solution delivers deep savings and complete oversight.

Contact a Parcel Expert