Freight Claims Management

  • Gain visibility to all freight claims
  • Offload the filing process to experts
  • Increase recoveries
  • Understand & act on trends causing claims

Cass Freight Claims Managment

Cass Information Systems provides a full-service loss and damage claims management solution for all modes and all types of claims. Using our services, shippers are freeing their resources from the hassles of chasing claims and increasing their dollars recovered.

What they value most, however, is the visibility they gain to increase their effectiveness in reducing damage incidents. Our claims reporting provides:

  • Detailed reporting by carrier, cause, product, shipping location, and more
  • Performance measurements for carriers
  • Central repository of photos for employee training

Increase Freight Claims Recovery

Our goal is to successfully resolve all of your freight claims. Our knowledge on claims filing and automated communications to carriers are just a few tools in our arsenal.

  • Substantially increase recoveries by filing more claims, lowering your filing thresholds, and increasing the rate of successful resolution
  • Use insights to reduce the significant cost and fallout of ongoing product damage

Gain Visibility to Every Freight Claim

With reporting on claims, you can:


See the trends that are causing the most claims


Use claims data for carrier improvement and employee training


Add claims information to carrier scorecards

Reduce Administrative Burden & Costs

Shippers switch to Cass to manage their freight claims because it's more efficient and cost-effective:

  • Once you initiate the claim, Cass takes it from there
  • No need to follow up with carriers or chase refunds
  • Consistent, centralized process across the company
  • One application for reporting and claims communications

Inquire About Freight Claims Management Today

We know you're probably not filing as many claims as you could because it's time consuming, inefficient, and frustrating.

Documents are hard to manage, communications are difficult to keep track of, and working with many different carriers and their systems further complicates the process. 

Working together, Cass will create a centralized, transparent, and hugely valuable freight claims management solution customized for you.

Get in Touch

Schedule a Demo

Let us show you how our industry-leading platform and expertise will deliver a great experience and impressive ROI. 

Book a Call Now