Freight Claims Management For Shippers

    • Offload the process to experts
    • Gain visibility to all freight claims
    • Increase recoveries
    • Understand and act on trends causing claim

Cass Freight Claims Management

Cass Information Systems is helping shippers file more claims and increase recoveries. Our full-service loss and damage claims management service, for all modes and all types of claims, will free your resources from the hassles of chasing freight claims while increasing your dollars recovered.

What you'll value most, however, is the visibility you gain to increase your effectiveness in reducing damage incidents. Our freight claims reporting provides:

  • Detailed reporting by carrier, cause, product, shipping location, and more
  • Performance measurements for carriers
  • Central repository of photos for employee training

Get in Touch to Learn More

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Two freight worker walking together

Increase Freight Claims Recovery

Our goal is to successfully resolve all of your freight claims. Our knowledge on claims filing and automated communications to carriers are just a few tools in our arsenal.

  • Substantially increase recoveries by filing more claims, lowering your filing thresholds, and increasing the rate of successful resolution
  • Use insights to reduce the significant cost and fallout of ongoing product damage

Gain Visibility to Every Freight Claim

With reporting on claims, you can:


See the trends that are causing the most freight claims


Use freight claims data for carrier improvement and employee training


Add freight claims information to carrier scorecards

Reduce Administrative Burden & Costs for Freight Claims

Letting Cass manage your freight claims is efficient and cost-effective:

  • Once you initiate the claim, Cass takes it from there
  • You'll implement a consistent, centralized process across the company
  • Use a single application for all claims reporting and communications
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Inquire About Freight Claims Management Today

We know you're probably not filing as many freight claims as you could because it's time-consuming, inefficient, and frustrating.

Documents are hard to manage, communications are difficult to keep track of, and working with many different carriers and their systems further complicates the process. 

Working together, Cass will create a centralized, transparent, and hugely valuable freight claims management solution customized for you.

Discuss Your Needs Today

See How We'll Increase Your Recoveries for Freight Claims

Let us support your freight claims recoveries, and you'll achieve an impressive ROI on your investment. See how we can help. 

Contact Us to Learn More