Cass Informatin Systems, Inc.

Freight Claims Software

for Carriers & LSPs

  • Reduce the time spent on claims
  • Store everything in one place
  • Use the in-depth visibility to reduce future losses
  • Record incidents of all kinds with the incidents module

See it in action. We promise you'll love it.

Request a Demo

Freight claims software

Discover Cass FreightClaim360

If you manage freight claims with outdated systems, it’s time to upgrade. FreightClaim360 is a built-for-purpose claims management software that will make you both efficient and informed.

Designed specifically for carriers, our freight claims software will help streamline every step of the claims lifecycle. You’ll love how easy it is for your team members to coordinate with each other, third parties, and your customers.

Replace your disjointed process with a full-featured, highly flexible, easy-to-use solution today.

A Complete Carrier Solution

Cass FreightClaim360 is designed to meet the needs of today's freight carriers.


Optimize processes

Spend less time on claims thanks to automation and streamlined processes


Visualize trends

Use dashboards and reporting to better understand claims and trends


Organize the details

Store everything about the claim in one place

Reduce Time Spent on Claims

With Cass FreightClaim360, your company will drastically reduce the amount of time it spends managing claims. Because our cargo claims software was built just for freight carriers, every action from creation to resolution is streamlined.

Users across your organization will be able to communicate more efficiently and access details and documents more quickly. Shippers can even start claims online, sending documents and photos directly into the application.

Leverage Visibility to Improve Your Bottom Line

The reporting in FreightClaim360 will give you unprecedented visibility to everything you need to know about historical and open claims. View trends, root causes, payouts, and anything else that you want to track.

Dashboards let you quickly see what interests you most, such as problematic lanes or regions. And the customized data fields will let you manage the details and reporting exactly as you need to.

Store Everything in One Place

Finally, you can store everything related to a claim in one place: all the details, documents, photos, and communications.

With your new freight claims software, your users will have 24/7 access to everything they want to know, about one claim or many.

Take a Look at Cass FreightClaim360

Schedule a demo today to see how FreightClaim360 for carriers will save you time, provide visibility, and improve your bottom line.

See it in action. We promise you'll love it.

Request a Demo Today



Cass FreightClaim360 can support any type of freight claim for any mode. It fully supports claims with shared liability as well.

FreightClaim360 is extremely customizable and will be configured to your requirements during the onboarding process. Existing and available fields and workflows can be set up according to your data requirements, terminology, rules, approval policy, and reporting needs. Please schedule a demo so we can show you how flexible the software really is.

Pricing depends on the number of claims you expect to process. You can choose the pay-as-you-go, per-claim model, or one of our subscription packages. Please contact us to see which subscription tier would work best for you.

FreightClaim360 can be integrated with other systems such as your TMS or accounting software in order to improve efficiency and data flow. A TMS integration, for example, enables shipment data to be pulled directly into FreightClaim360 to populate claims records. 

Cass will provide full onboarding support and training. Based on information you provide us, we’ll configure FreightClaim360 with your data, such as shipper information, claim types & codes, locations, equipment, etc.

Because it’s cloud-based, no installation is required. If you would like to integrate FreightClaim360 with your TMS, accounting, or system, we will provide technical resources to support your IT team.

Cass will also provide training for your users and admins.

Absolutely. With FreightClaim360, you’ll greatly improve the customer's experience of filing a claim by giving them a branded, customized web form. They can easily enter shipment and product details, documents, and photos, and then receive immediate confirmation with a claim number. 

Yes. FreightClaim360 includes a detailed incidents module where you can keep track of accidents, injuries and more.