From contract origination, through circuit or device provisioning, encompassing audit and optimization of expenses, to eventual service termination, Cass provides you complete visibility and unparalleled support throughout the telecoms lifecycle.
We deliver a fully managed service, effectively combining our team with yours to allow you to get more done with fewer resources.
The only TEM provider with over 60 years of experience in delivering expense management services, and with over $60 billion in spend under management, Cass offers unmatched reliability, experience and insight.
Cass processes over 240,000 invoices every single day, from countries across the globe, with global multi-currency support. By systematically consolidating complex billing information from multiple sources into a single repository, we gather data that enables inventory and asset management, auditing and dispute management, and enterprise reporting.
Systematic invoice audits are an integral component of Cass services. We identify anomalies on invoices and review contract-compliance, ensuring all discounts and rates, as described in the contract terms, are honored.
Our staff of dedicated professionals manage carrier invoice disputes via sophisticated workflow tools. Thanks to long-term working relationships with telecom carriers, we have knowledge of the correct procedures and access to all dispute channels. We can resolve all billing errors, credits, refunds, cost reduction opportunities, and credit and recovery issues quickly and effectively.
At many enterprises, provisioning activities (MACD) are managed separately from telecom expenses, creating
Our centralized telecom and device provisioning service supports procurement workflows for fixed and mobile telecom resources and helps you maintain database integrity, in an environment subject to constant change.
With all data captured within your own ExpenseSmart® portal, you need only consult a single source to understand your inventory, and we have authoritative records to conduct an effective, systematic audit of your invoices.
Gain full visibility of your billing data with charges precisely allocated to the correct cost-center and automated via custom integration to your General Ledger.
See exactly who is using what – giving greater accuracy in departmental spend and budgeting, providing hard evidence to assist IT in justifying costs, and creating a powerful driver for more responsible end-user behavior.
In the Cass plan, chargebacks are based on exact consumption, making it particularly valuable for enterprises employing pool plans for their mobility costs.
With visibility into many vendors and a deep understanding of what they are really willing to give, we are perfectly placed to help our customers enter new contracts, ensuring that you get not just the best rates but the optimum terms.
Our vast experience of the telecom market allows us to offer benchmarking expertise – giving information and advice on such things as viable rates and terms and assisting with negotiating waivers. Benchmarking reports are customized to the client, tailored to specific need.
When it comes to sourcing – putting together requirements and going out to bid – we can take
Cass can take care of all transactional tasks in the telecoms RFP process: