People choose Cass because they need a service that delivers quality results across the globe. By building our service around the needs of enterprise-level organizations, we can deliver tangible results and real savings. Our TEM service enables your end-users to be as successful as possible, by providing them with the devices they want to work with, in the locations they need to be in.
This is how we’ve built, and continue to build, strong customer relationships and a market-leading service.
We’re proud of our customer retention record. So proud in fact, that we’re transparent about every customer who has moved on and which ones come back time and time again.
With a 99.7% retention rate over since 2011, we’re unbeaten in TEM customer satisfaction.
Engage Cass and you get our best people and the full weight of our expertise. Cass works best as an extension of your teams, eliminating busy-work so employees are freed to focus on core strategy, while we streamline processes and deliver impressive savings.
Our first-class service is supported by powerful technology. Customers love their intuitive and comprehensive ExpenseSmart® user portal, which gives offers all fixed, mobile, and IT expenses and data are in one place.
From our beginnings in 1906 as Cass Bank, our history has been one of steady growth, supported by consistent stability. Today Cass is a publicly traded company, providing services around the globe and offering the best in telecom management.
Cass (NASDAQ: CASS) is a publicly traded financial holding company, and therefore is subject to regulation and examination by the SEC, Nasdaq, and the U.S. Federal Reserve relating to accounting standards and controls, disclosure requirements, corporate governance, safety and soundness. While other TEM services providers are churning, you can be certain of your future with Cass.
in annual disbursements, managed by over 1,200 employees globally
invoices each year
countries on 6 continents, and can pay in 114 currencies
Thanks to Cass Bank, Cass customers enjoy the benefits of our global electronic payment network. With it, we can make payments around the world in local currency, from one master currency.
Cass offers unbeatable secure payment capabilities and is the only provider that provides the security of a regulated entity.
Once a contract is signed, time-to-value is the highest priority. That’s why we developed our proprietary CassBridge implementation process. It guides customers from contract signing to go-live in under 90 days.
CassBridge is especially effective when you migrate from an incumbent provider to Cass, which takes us fewer than 60 days. Of course, the Cass service team takes on all the heavy lifting, so the burden of switching vendors never falls on your shoulders.