As a multi-industry company with $20M in annual telecom spend and over 7,000 corporate-liable smartphones, this US-based manufacturing conglomerate acknowledged their telecom expense management needs were complex. Their previous telecom expense management provider of 12 years was not delivering the visibility, reliability, or value they required.
With their telecom expense management contract due to expire, it was time for a change. The client had an extremely tight window to make a transition. Luckily, since they had been working with Cass Freight for over a decade, they were able to leverage proven success of the relationship to expedite time to value.
$5.1 million
in cost reductions
400+%
net ROI
99.8%
inventory accuracy for 35,000 global circuits
98%
of mobility requests fulfilled within 8 hours
7,200 Invoices a Year
Over $20 million telecom spend annually
1.74 Days
Avg. to process an invoice upon receipt
32,200 General Ledger Allocation Records
Avg. per month across 12 operating companies within the conglomerate
4,300 Mobile Orders
Fulfilled annually with 98% within 8 hours
After signing on with Cass in May 2017, the client required a fast transition before their previous telecom expense management contract expired in August 2017.
The Cass team went above and beyond expectations – and fully implemented core telecom expense management services within just 53 days of signature. With an industry average of 90 days, the speed of this transition was remarkable.
Cass helped the business go live with…
Invoice Processing
Payment Management
Order Management
Cass Mobility Help Desk
Cass helped the business establish 99.8% inventory accuracy across 35,000 global circuits.
With Cass as a bill pay partner, the client now experiences just 0.003% of annual spend in late fees. An additional $5.1 million in cost reduction has been driven as the result of monthly deep-dive invoice audits and quarterly mobile optimization efforts.
