We offer valuable program management for your mobile assets. Enjoy comprehensive account management, as well as technical support on a more personal level thanks to the Cass 24/7, 365-days a year mobile help desk.
Our model of regional account management combined with global program management creates local flexibility and support, while also generating global visibility and consistency.
Program management is essential for connecting together all elements of the mobility life cycle.
Companies need new devices all the time, which means more plans, more tariffs, and more deployment across all departments. Cass removes that stress by managing your relationships with third-party providers. We take control of enterprise-level service deployments to maximize the potential of your MMS.
Cass offers a model of regional account management combined with global program management. This enables end-users to work knowing they can get support at a local level whenever they need it. By working so closely with end-users, when there's a problem, it can be dealt with right away - while ensuring company policy is adhered to.
Complete visibility of your mobile environment provides security for your remote workers, as well as your enterprise's regulatory needs. Providing detailed information about your environment means bills get paid on time and renewals are handled without you needing to get involved.
Account-wide wireless optimization reviews your usage information, from messaging and data to international calling activity and more, to identify the areas where your end-users need the most support. By having complete visibility of your environment, you're in a stronger position to ensure the best end-user experience, while making sure your corporate data is handled securely across the enterprise.
Get dedicated support for technical issues. The help desk provides end-users with thorough and efficient support designed to address your company’s specific needs.
Our global support team is designed to support all end-users with their work, ensuring the best possible end-user experience. This means that no matter the time of day, or what language your company speaks, the help desk provides the assistance you need, when you need it.
From procurement to device resale and recycling, we're with you at every stage of the mobility lifecycle and that goes for your end-users too.
We offer support for all end-users, providing a comprehensive plan to work with users on both corporate-owned or BYOD devices. If anything goes wrong, our support team can help immediately, while protecting sensitive corporate data and abiding by company policies.
Effective program management is vital for connecting all areas of the mobility life cycle.