Software alone cannot handle the pace of change and the vast number of variables to consider within a Fortune 1000 retail business. Cass understands this, and our best-in-class ExpenseSmart® software is merely a component of Cass’s service, not the sum of it.
With Cass, your enterprise will have dedicated, named resources, with full focus on your account and a deep understanding of your processes and business environment. Our service team complements and completes your team, providing much-needed breathing room and giving rise to a new proactive approach to telecom management.
Cass works with one of the US’s latest drugstore chains to provide expense management, an employee ordering portal and the Cass Mobility Help Desk. Mobility has continued to grow during this time (48% since our engagement began) but costs-per-device are down 41%, and the company has seen an overall ROI of 632%.
Shut-offs can spell disaster for a retailer, especially when repeated or occurring on high-sale days. But with teams stretched thin, keeping track of every invoice can be a tall order.
One now-happy Cass customer came to us after experiencing every retailer’s nightmare. The chain had been experiencing shut-offs to stores due to late payments on misplaced invoices. Things came to a head when key stores simultaneously suffered a shut-off, leaving them unable to process any card sales on the biggest trading day of the year.
Working with Cass ends the shut-off risk, streamlines processes, and delivers substantial telecom savings.