Cass Debuts Outsourced Freight Claims Service

1 May 2012

ST. LOUIS, May 1, 2012 (Marketwire) - Cass Information Systems (Nasdaq: CASS), the nation's leading provider of transportation, utility, telecom and waste invoice payment and information services, has announced the launch of Cass Freight Claims Services, an offering that allows shippers to effectively outsource the labor-intensive process of managing freight loss and damage claims and, in some cases, increase claims recoveries by decreasing threshold levels.

“As shippers continue to automate more and more processes within their transportation operations, the management of freight claims remains both document- and labor-intensive and, therefore, a drain on productivity,” commented Frank Cirimele, director of products and services, Cass. “With Cass Freight Claims Services, shippers can achieve a trusted and improved process without being mired in day-to-day workload.”

Using the outsourced service, Cass clients are able to centralize claims filing and move claims management to a systematic, automated process, freeing up internal resources to focus on claims and damage avoidance instead. The system automates communication with carriers and provides document management, freight claims expertise and full reporting for current and historical claims. Shippers gain complete visibility to claims status through an online portal and are kept abreast of status changes via automated email notification.

As the leading freight payment provider, Cass disbursed more than $20 billion in 2011 on behalf its freight payment clients. Its solutions include invoice processing, freight rating and audit, freight accounting, freight payment and related business intelligence. Cass also provides market logistics data, including benchmark data services and the publicly available Cass Transportation Indexes™.

About Cass Information Systems

Cass Information Systems, Inc. (Nasdaq: CASS) is the leading provider of transportation, utilitywaste and telecom expense management and related business intelligence services, disbursing $32 billion annually on behalf of its clients. With total assets of $1.3 billion, Cass is a business process outsourcer focused on invoice processing, auditing and payment services. Cass is uniquely supported by Cass Commercial Bank, founded in 1906. Today, Cass Commercial Bank is a wholly owned subsidiary, providing sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000(R). More information is available at

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Nationwide Mutual Insurance Company, based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the U.S. and is rated A+ by both A.M. Best and Standard & Poor’s. The company provides customers a full range of insurance and financial services, including auto insurance, motorcycle, boat, homeowners, pet, life insurance, farm, commercial insurance, annuities, mortgages, mutual funds, public and private sector retirement plans, long-term savings plans and specialty health services. For more information, visit


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