Hybrid Working and Telecoms: How Can Your Enterprise Prepare?

2 December 2021 | Posted by Cass Information Systems, Inc.

Since COVID-19, employees are now working at home, in the office, or on the move. 82% of leaders plan to allow employees to continue to work remotely, at least some of the time. But adapting to this new, more complex working model is not without its challenges. To get the most out of hybrid working, effective mobility management is essential.

For global enterprises, hybrid working can add flexibility and choice to how employees work. But, before you commit time and resources to enable it on a widespread scale, you need to prepare.

In this blog, we'll explore what hybrid working means for your enterprise telecommunications. And we'll offer advice on how you can prepare your infrastructure, secure your devices, and get better visibility over your network. 

What is Hybrid Working?

A hybrid work model is a mix of both remote and in-office working. We predict it will be the most popular way of working post-pandemic, as it offers more autonomy and freedom to employees. 

Hybrid working can help streamline the way your team works. It can extend the usefulness of BYOD programs and enable staff to be more productive. But without support in place, ramping up remote operations can be costly. 

Download the 2021 Gartner Magic Quadrant for Managed Mobility Services, Global  to see a comprehensive view of the MMS landscape.

How to Prepare Your Telecoms Environment

Get Visibility Over Your Environment

To get the most out of hybrid working, you need complete visibility over your network. With dispersed employees, keeping tabs on who's using what devices, networks, and assets can be challenging. 

With telecom inventory management, this task becomes simple. Enterprises can keep track of their inventory, usage, and much more from one location. This means all MACD activity records automatically, so your inventory is always up-to-date. 

Alongside better visibility, inventory management can help you spot cost optimizations and areas to scale services up or down where required. This is useful for keeping your operations lean and ensuring you don't overstretch your resources. 

Ramp Up Enterprise Mobility

Enterprise mobility sits at the center of any hybrid working model. Phones, laptops, and other mobile devices are critical for productivity. They help teams stay connected, facilitate real-time collaboration, and enable operations to continue flawlessly while employees work remotely. 

However, the uptake in remote working has made the financial management of these large mobile fleets even more challenging. To ease the financial burden of device rollouts, upgrades, and mobility expenses, it's worth enlisting the help of an experienced MMS provider

An MMS provider will be able to help spread the cost of large device deployments and hardware. They'll also be able to handle large-scale provisioning, which gets the devices you need into the hands of your employees, faster. This means that you can continue to support employees while they work from anywhere. 

Focus on Security 

Security is an ongoing battle for enterprises. To keep up with the growing demands of a hybrid workforce, you should look for an MMS provider that offers unified endpoint management (UEM).  

UEM provides a platform to control your entire network of mobile devices. It offers consolidated security and management, all from a single centralized location. This means teams can freely swap between corporate and personal business on their device without worrying about staying secure while they work. 

With UEM, you can roll out a standard network security policy across all devices. So, all endpoints adhere to the same strict protections, creating a safe mobile ecosystem for all employees. This is designed to both improve the end-user experience and give enterprises more control over their hybrid working environment. 

Prepare for the Future of Work

Hybrid working is set to be the most popular method of working for the foreseeable future. To ensure your enterprise is prepared, it's worth considering whether you could benefit from the support of a managed mobility services (MMS) provider. 

For insight into the top MMS providers for 2021, download the free Gartner guide here.  

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