Cass Cookie Policy

Understanding How and Why We Use Cookies 

We at Cass Information Systems (“Cass”) may use cookies on our various websites, such as cassinfo.com and cassbank.com, to create the most effective experience possible for our users and visitors. For example, we may use cookies to analyze user traffic patterns on our websites, to make our websites work properly, to enhance your user/visitor experience, or to provide you with the latest information about our products and services. Read more

Frequently Asked Questions

What are cookies?

Can cookies pass on my personal information to others?

Do cookies compromise my security?

How long do cookies stay on my computer, smartphone, or other device?

What categories of cookies do we use?

Can I control or manage cookies on my computer, smartphone, or other device?

What specific cookies does Cass use?

Can I control third parties’ cookies?

What about cookies that have been set in the past?

What if I have additional questions?

 


 

Understanding How and Why We Use Cookies

We at Cass Information Systems (“Cass”) may use cookies on our various websites, such as cassinfo.com and cassbank.com, to create the most effective experience possible for our users and visitors.  For example, we may use cookies to analyze user traffic patterns on our websites, to make our websites work properly, to enhance your user/visitor experience, or to provide you with the latest information about our products and services.

On local websites which may be linked from our cassinfo.com website, cookies may be used to allow you to log on to our portals, choose log-in preferences, apply for services online, and use financial tools. Please bear in mind that our affiliate companies may have their own privacy and cookie policies that will govern their use of cookies on local websites and any information you submit on a local website. Please read carefully any local website and/or product terms and conditions before using the local website or product.

This Cookie Policy explains what cookies are, how we use them on our various websites, what benefits they bring to you, and how you can control them when you visit our websites. To find out more about how Cass protects your privacy when using our websites, please read our Global Privacy Policy.

Frequently Asked Questions 

What are cookies? 

Cookies are small data files that are sent to and stored on your computer, smartphone, or other device for accessing the internet whenever you visit a website. Cookies are useful because they allow a website to recognize a user’s/visitor’s device. Some of the functions that cookies perform can also be achieved using similar technologies. While this Cookie Policy generally refers to “cookies” throughout, this term is intended to include these alternate technologies. For more information about cookies and similar technologies, visit allaboutcookies.org.

Can cookies pass on my personal information to others?

Cass will not sell (in the traditional sense of the word) any personal information gathered through cookies on our websites to third parties. However, we may use non-essential cookies on some of our websites to help us enhance the user/visitor experience and, as part of this process, we may share certain limited personal information with our “analytics” and “marketing” service providers, as well as with some of our affiliate companies.

Do cookies compromise my security?

No, in fact many of the cookies we use are designed to provide important security features, such as protecting your data/information and your accounts.

How long do cookies stay on my computer, smartphone, or other device?

The length of time a cookie stays on your device depends on its type. We use two general types of cookies on our websites:

  • Session cookies are temporary cookies which only exist during the time you use one of our websites (or more strictly, until you close the browser after using one of our websites). Session cookies help a website remember what you chose on the previous page, avoiding the need to re-enter information and improve your experience whilst using that website. 
  • Persistent cookies stay on your device after you’ve visited a website, for example, so that the website remembers you the next time you visit. Persistent cookies help us identify you as a unique user/visitor of one of our websites. 

What categories of cookies do we use? 

  • Essential or necessary cookies are critical to the running of our websites and enable core functionality. That is, our websites cannot function properly without these cookies. These cookies can only be disabled by changing your browser preferences. However, for maximum functionality of our websites, we would recommend that you not disable these cookies. 
  • Non-essential analytics and marketing cookies help us to make sure you have the best possible experience on our websites and help us to manage the online advertising messages you see from us. Specifically, we may use these cookies to help us to: 
    • make our websites easier to use; 
    • help you find what you need more easily; 
    • test and improve the content you see on our websites; 
    • understand how you found out about our products; 
    • show you more relevant messages and offers;  
    • improve your overall online experience on our websites. 
  • Non-essential pixel tags and similar technologies (also known as web beacons and clear GIFs) may be used by us in connection with some online services to, among other things, track the actions of users of the online services (including email recipients), measure the success of our marketing campaigns, and compile statistics about usage of the online services and response rates.

Can I control or manage cookies on my computer, smartphone, or other device?

Yes, there are two ways in which you can control or manage cookies on your device:

  • Cookie Consent Tool. When visiting our websites for the first time, an option is presented allowing you to control or manage the use of cookies. Our Cookie Consent Tool can be used to customize your cookie preferences. The Cookie Consent Tool will record when you have consented to our Cookie Policy and will ask for consent on an annual basis to ensure you stay up-to-date with changes to our Cookie and Global Privacy Policies. Specifically, the Cookie Consent Tool permits you to control the non-essential cookies set through using our websites. Please note, the essential or necessary cookies cannot be managed, nor can the Cookie Consent Tool be used to block cookies on third-party websites linked from our websites. 
  • Using Your Browser. The browsers of most computers, smartphones, and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for any website, you can do this through your browser settings. Your browser’s “help” function will tell you how to do this. However, please remember that cookies are often used to enable and improve certain functions on our websites. If you choose to switch certain cookies off, it is likely to affect how the website works. To find out how to manage cookies on popular browsers, you can visit allaboutcookies.org.

What specific cookies does Cass use?

Last Updated: June 2020

Cookie

Name

Description

Business Wire

cts.businesswire.com

Business Wire operates as a source for press releases, photos, multimedia, and regulatory filings.

CloudFlare

__cfduid

 

__cfruid

Detects malicious visitors while minimizing restrictions against legitimate users

Identifies trusted web traffic

Facebook Inc.

connect.facebook.net

Facebook Connect is a sing sign-on application which allow users to interact on other websites through their Facebook account.

Google Analytics

_ga

_gid

_utmzzses

doubleclick.net

 

 

stats.g.doubleclick.net

static.doubleclick.net

 

www.youtube.com

youtube.com

 

Analytics used to distinguish users

 

Advertising/tracking

Browser extension that comes to your computer without your consent.  It comes bundled with other free programs

 

Use for loading tracking pixels or as an alternative for loading Google Analytics, collecting statistics and data that google use

 

 

These services allow advertisers to plan, execute and analyze marketing programs with greater ease and efficiency, while enabling publishers to maximize their returns from online advertising.

Hotjar.com

_hjCachedUserAttributes

_hjid

_hjIncludedInSample

Stores user attributes, but these will only be saved if the user interacts with a Hotjar feedback tool

Used for identifying users on websites that use Hotjar scriptsUsed by Hotjar to generate funnels

 

ajs_anonymous_id

ajs_group_id

ajs_user-id

Analytics - helps track visitor numbers

Tracks visitor usage and events

Helps track visitor usage and with targeted marketing application performance, and stability

Hubspot

__hs_opt_out

__hssc

Ensures visitors are only asked to accept cookies once

Keeps track of sessions

 

__hssluid

__hssrc

Unclassified

Determines if the user has restarted their browser and thus can be considered a new session

 

__hstc

__utma

 

_utmz

 

Hirsutism

messagesUtK

Main cookie used for tracking visitors

Tracks the number of times a user has visited the site, along with first and last visit

Stores information pertaining to the channels by which the user reached your site (Google)

Keeps track of a user’s first visit

Used by the ChatFlows tool to recognize visitors

jQuery

code.jquery.com

The ETag is part of HTTP, the protocol for the World Wide Web. This allows caches to be more efficient and saves bandwidth, as a Web server does not need to send a full response if the content has not changed.

jsdelivr

cdn.jsdelivr.net

jsDelivr is a public, open-source CDN (Content Delivery Network) focused on performance, reliability, and security. It is free to use for everyone, with no bandwidth limits.

LinkedIn

bcookie

bscookie

lang

lidc

UserMatchHistory

Browser ID cookie

 

Secure Browser cookie

Broad term applied to language preferences

Used for routing to allow LinkedIn to enable sign-in functionality, track user behavior and gather advertising analytics

Advertising and LinkedIn insights for more accurate advertising

New Relic In.

bam.nr-data.net

js-agent-.newrelic.com

nr-data.net

This software analytics company for metrics

Tableau

tableau locale

 

tableau_public_negotiated_locale

Determines the preferred language and country-setting of the visitor

. Facilitates the translation into the preferred language of the visitor, in context with the website language setting.

Twitter

platform.twitter.com

Twitter is a real-time information network that connects you to the latest stories, ideas, opinions and news about what you find interesting. 

Vidyard

cdn.vidyard.com

play.vidyard.com

assets.vidyard.com

raw.vidyard.com

Video marketing platform enabling customers to derive information on viewer-behavior for marketing automation systems and CRM.

Can I control third parties’ cookies?

Third party cookies are cookies set by someone other than us for purposes of collecting information on user behaviour, demographics, or personalized marketing. When using our websites, you may encounter embedded content or you may be directed to other websites for such activities as surveys, to make payment in currency other than U.S. dollars, or for job applications. These websites and embedded content may use their own cookies. Please note, we do not have control over the placement of cookies by other websites, even if you are directed to them from our websites.

What about cookies that have been set in the past?

Collection of your data/information from our non-essential cookies can be deleted. If cookies are deleted, the information collected prior to the preference change may still be used, however, we will stop using the disabled cookie to collect any further information from your user/visitor experience.

What if I have additional questions?

If you have any additional questions about our Cookie Policy, please do not hesitate to contact our US Privacy Manager at privacy@cassinfo.com or write to us at:

Cass Information Systems, Inc.

Attn: US Privacy Manager

12444 Powerscourt Drive, Suite 550

St. Louis, MO 63131

United States