Cass Cookie Policy

Understanding How and Why We Use Cookies

We at Cass Information Systems use cookies on our website, (“Site”), to create the most effective Site possible for our users. Among other things, the cookies we use allow us to improve your experience when using our Site and to ensure the Site performs as you (and we) expect it to.

This Cookie Policy explains what cookies are, how we use them on the Site, and what benefits they bring.

On local websites which are linked from this Site, cookies may be used to allow you to log on to our portals, choose log-in preferences, and apply for services online. Please bear in mind that our affiliate companies may have their own privacy and cookie policies that will govern their use of cookies on their local websites and any information you submit on a local website. Please read carefully any local website and/or product terms and conditions before using the local website or product.

Frequently Asked Questions

Can cookies pass on my personal information to others?

We will not share any personal information gathered through cookies on this Site with third parties.

We do use experience, insight, and marketing cookies on this Site to help provide a better user experience, and in doing so we do share certain limited information with our third party ‘analytics’ providers.

Do cookies compromise my security?

Many of the cookies used on our Site are used purely to provide important security features such as protecting your data and your accounts.

What are cookies?

Cookies are small text files that are sent to and stored on your computer, smartphone, or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognize a user’s device.

Some of the functions that cookies perform can also be achieved using similar technologies. This policy refers to ‘cookies’ throughout, however the term includes these alternate similar mechanisms and technologies.

More information about cookies, including how to disable them, can be found on

Types of Cookies

The length of time a cookie stays on your device depends on its type. We use two types of cookies on our Site:

  • Session cookies are temporary cookies which only exist during the time you use the Site (or more strictly, until you close the browser after using the Site). Session cookies help our Site remember what you chose on the previous page, avoiding the need to re-enter information and improve your experience whilst using the Site.
  • Persistent cookies stay on your device after you’ve visited our Site. For example, so that the Site remembers you the next time you use it. Persistent cookies help us identify you as a unique visitor.

Essential Cookies

These cookies are essential for the running of our Site. We would recommend this type of cookie is not disabled for the following reasons:

  • they allow us to remember your cookie preferences; and
  • they allow us to see if something isn't working properly, so we can fix it quickly.

Experience, Insight, and Marketing Cookies

These cookies help us to make sure you have the best possible experience on our Site and help us to manage the online advertising messages you see from us:

  • they help us to make the Site easier to use and help you find what you need more easily;
  • they help us to test and improve the content you see;
  • they help us understand how you found out about our services;
  • they allow us to show you more relevant messages and offers; and
  • they improve your online user experience.

How You Can Manage Your Cookies

The browsers of most computers, smartphones, and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this Site, any local sites, or any other websites, you can do this through your browser settings. Your browser’s ‘help’ function will tell you how to do this.

For browser-specific information on how you can manage the cookies that we use on our Site, please click on the relevant link below:

  • Internet Explorer
  • Firefox
  • Chrome
  • Safari
  • OSX/Mac OS
  • iOS

However, please remember that cookies are often used to enable and improve certain functions on our Site. If you choose to switch off or disable certain cookies, it is likely to affect how our Site works on your computer, smartphone, or device.

Can cookies allow others access to my computer’s hard drive?

The cookies we use cannot look into your computer, smartphone, or web-enabled device and obtain information about you or your family or read any material kept on your hard drive.

If I use a public computer, will someone be able to get my details from the cookies?

Our cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer may have visited a certain website. The cookies from our Site do not compromise the security of our Site.