As businesses continue to expand their geographic reach and rely on mobile devices to drive their operations, Managed Mobility Services (MMS) have become even more crucial enablers for keeping these devices secure and ready to deliver.
However, with so much change in the mobility space—paired with increased attention on the strategic role of MMS—the Cass team believes the 2025 Gartner Market Guide for Managed Mobility Services, Global provides organizations with the key insights they need to better understand how the market is developing.
In our view, this report also helps organizations see how MMS can be optimized to better manage their mobility assets, reduce costs, and improve their overall operational security in an increasingly complex, global, and always-on mobile environment.
There’s a lot to unpack in the Gartner report, so the Cass team has compiled our five key takeaways to accelerate your plans for 2025 and beyond.
Artificial intelligence (AI) and automation are increasingly important in helping businesses identify operational efficiencies and reduce operational overhead in mobility management.In particular, AI is impacting:
These advancements are making MMS smarter, faster, and more cost-effective—freeing up internal resources and improving device lifecycle management.
As remote and hybrid work models continue to integrate into business operations, maintaining security and compliance for on-the-go employees has become a central concern for operational leaders up and down the organizational chart.We see MMS providers stepping up to meet these challenges by:
These capabilities safeguard enterprise data while ensuring smooth day-to-day mobile operations.
With more enterprises operating across multiple regions, scalable and globally consistent MMS solutions are in demand.
MMS providers have stepped up to the challenge and offer:
Organizations are shifting from traditional capital expenditure (CAPEX) models toward subscription- and operational expenditure (OPEX)-based MMS. This has meant continued growth in solutions like Device-as-a-Service (DaaS) and bundled mobility management. Solutions like DaaS provide:
Finally, we concur with the growth in the use of strategic partnerships between MMS providers, telecom carriers, and security firms. Together, these partnerships help businesses by providing:
We believe that the 2025 Gartner Market Guide for Managed Mobility Services, Global provides the strategic insights that businesses need to plan and stay ahead while getting the most from their MMS investment. From AI and security to strategic partnerships, we believe that this year’s report highlights how MMS is continuing to rapidly evolve—and how organizations can leverage MMS expertise to stay ahead.
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