Benefits of Outsourcing Freight Audit & Payment
Outsourcing partners are almost always better prepared to provide a higher level of customization. Purchased software rarely provides the flexibility needed to accommodate complicated accounting rules, complex contracts, or many of the myriad other complexities involved in a shipper’s transportation management operations.
Outsourcing providers are also more adept at providing meaningful business intelligence. Whereas most internal systems collect data that is only relevant to the payment of the invoice, providers like Cass can integrate data from multiple sources, delivering much more valuable information to be used for decision-making and process improvement.
Outsourcing improves your ability to respond quickly to business changes. It is also a more scalable solution, an important concern for the growing organization.
A professional and uniquely qualified team guides the shipper through the process of system configuration, providing guidance on best practices and proven methods used by other leading shippers.
Continuous process improvement is both a byproduct of technology improvements that span all of the provider’s customers, as well as a focus for each particular client. These initiatives may focus on improving carrier EDI invoicing, creating carrier scorecards, or increasing invoice throughput, for example.
System maintenance is provided. Keeping a freight payment system functional is a labor-intensive process. Areas such as rate maintenance, audit rules, reporting needs, and infrastructure changes, for example, require regular attention.
Partnering with an organization providing freight payment to other leading shippers gives you access to industry best practices.
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Extremely well managed companies look for outsourcing opportunities that allow them to outsource processes that fall outside their core competencies so they can devote valuable in-house resources for projects that drive their core business. If you are a retailer or manufacturer, your core competencies most likely fall outside the area of auditing and processing freight bills.
That’s why leading organizations such as Chiquita, Dole, Emerson, Hexion, McCain Foods, Restoration Hardware, Siemens, Toyota and many others have chosen Cass as their outsourced provider of freight payment services.