Streamline and Simplify Freight Claims Processing
Freight claims processing can be inefficient and frustrating. Tracking your loss and damage claims can be a time consuming process – gathering needed information, entering claims, generating claims forms, claim follow-up, etc. And, working with so many different carriers and their systems further complicates the process. Organizations that want to achieve efficiency and maintain tight controls through a centralized system bring their freight claims processing to Cass. We’ll create a centralized and transparent loss and damage claims process for you – and while we do the work, your resources can focus on more valuable projects.
Our approach is simple: Use claims management software to automate the process and provide immediate access to current and historical claims information. Time to resolution is shortened, and claims thresholds can be lowered due to increased efficiencies. And a fully transparent process keeps you informed and in control.
By outsourcing claims management to Cass, you will
- Centralize freight claims processing
- Increase your recoveries
- Shorten resolution times
- Have visibility to outstanding claims
- Access reports and documents regarding historical claims information
- Receive email updates when claims status changes
- Access centralized storage of all claims documents/photos