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Introduction
At Cass Commercial Bank, we respect each customer's right to privacy and have implemented security procedures to protect our relationships with personal and business customers. We sincerely appreciate your decision to choose our banking services. We also believe that your privacy should not be compromised.
Policy Statement
The safekeeping of customer information is a high priority for Cass Bank. Our policy is to collect personal information when it is used to maintain customer security, when it may be required by law, or when it may be essential to provide normal customer service.
Collection of Customer Information
Information about customers may come from a variety of sources. Some information is provided to us directly by customers themselves. Other data is developed by the Bank as a function of customer service. Still other information is obtained from outside sources. We will limit the use and collection of customer information to what is necessary to administer our business, comply with applicable laws, and provide superior service.
Maintenance of Customer Information
We strive to maintain complete and accurate information about you and your relationship with Cass Bank. We pledge to respond to your requests to correct inaccurate information in a timely manner.
Limitations on Employee Access to Information
We restrict access to customer information to only those employees with a business reason to know such information. All customer data is considered private and confidential and is to be used solely for the purpose of providing you with the best service possible.
Security Procedures for Protecting Information
We safeguard information according to established security standards and procedures. All of our operational and data processing systems are in a secure environment designed to protect your account information from access by third parties.
Restrictions on the Disclosure of Account Information
We do not reveal specific information about your accounts or other personally identifiable data to anyone, except as permitted by law.
Internet and Web Site Privacy
To ensure the privacy of our on-line banking customers, we have established technological safeguards and internal control systems. Visitors to our web site remain anonymous. We may use standard software to collect non-identifying information about our visitors, such as:
- Date and time our site was accessed
- IP address (a numeric address given to servers connected to the Internet)
- Web browser used
- City, state and country
Visitors may elect to provide us with personal information via e-mail. This information is used internally, as appropriate, to complete your request. It is not disseminated or sold to other organizations.
Some areas of our web site may use a "cookie" temporarily stored in the visitor's computer memory (RAM) to allow the web server to log the pages you use within the site and to know if you have visited the site before.
Providing Privacy Information
At Cass Bank, we value our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions regarding this policy, please contact us at (314) 506-5500 or e-mail customerservice@cassbank.com.
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